Privacy Policy
Privacy Policy
Welcome to The Granite Guy. We are committed to protecting your privacy and ensuring that your personal information is collected and used properly, lawfully, and transparently.
This Privacy Policy explains how we collect, use, and protect your information in accordance with the Protection of Personal Information Act (POPIA) of South Africa.
2. Information We Collect
We may collect and process the following personal information:
- Name and surname
- Email address
- Any information you provide via contact forms
- Website usage data (such as pages visited and time spent on the site)
- Cookies and tracking technologies
3. How We Use Your Information
We use your information to:
- Respond to enquiries and provide our services.
- Communicate with you regarding your requests.
Improve our website and user experience.
- Monitor website performance and usage.
4. Cookies and Tracking Technologies
Our website uses cookies and similar tracking technologies to enhance your browsing experience.
We use Google Analytics to collect anonymised information about how visitors use our website. This helps us understand traffic patterns and improve our services.
You can control or disable cookies through your browser settings.
5. Sharing of Information
We do not sell or rent your personal information.
We may share your information with:
- Trusted service providers who assist in operating our website (such as analytics providers)
- Authorities if required by law
6. Data Security
We take reasonable technical and organisational measures to protect your personal information from loss, misuse, or unauthorised access7. Your Rights
In terms of POPIA, you have the right to:- Access the personal information we hold about you
- Request correction or deletion of your information
- Object to the processing of your personal information
To exercise these rights, please contact us using the details below
.8. Data Retention
We retain personal information only for as long as necessary to fulfil the purposes outlined in this policy or as required by law.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.10. Contact Information
If you have any questions about this Privacy Policy or how we handle your data, please contact us:The Granite Guy
Email: info@thegraniteguy.co.za
Location: Western Cape, South Africa